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Our Commitment to GDPR

cozy-basin is committed to protecting the privacy and security of personal data in compliance with the General Data Protection Regulation (GDPR). This page outlines how we handle data for individuals located in the European Economic Area (EEA) and United Kingdom.

Data Controller

cozy-basin acts as the data controller for personal information collected through this website. Our contact details are:

cozy-basin
350 Bay Street, Suite 1200
Toronto, Ontario M5H 2S6
Canada

Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests.
  • Legal Obligation: Where processing is necessary to comply with a legal obligation.

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and to verify that we are lawfully processing it.

Right to Rectification

You have the right to request correction of any incomplete or inaccurate personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data where there is no compelling reason for its continued processing. This right is not absolute and may be subject to certain conditions.

Right to Restrict Processing

You have the right to request that we suspend the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to request transfer of your personal data to another party in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis for processing, and where processing is for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

International Data Transfers

As cozy-basin is based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Different retention periods apply to different types of data based on the nature of the data and the purposes for which it was collected.

Data Security

We have implemented appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication procedures
  • Regular security assessments and testing
  • Staff training on data protection practices

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the details provided above. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

Data Protection Officer

For any inquiries regarding our data protection practices or to exercise your rights, you may contact our designated data protection representative at:

Email: [email protected]

Updates to This Information

We may update this GDPR compliance information from time to time. Any significant changes will be communicated through our website or by direct notification where appropriate.

The information provided on this website is for general informational purposes only. Results from our consulting services may vary based on individual business circumstances. Our guidance does not constitute legal advice, and we recommend consulting with qualified legal professionals for specific employment law matters in your jurisdiction. Past client outcomes do not guarantee similar results.